Hip Hampers use premium quality products, and reserve the right to substitute items that may be unavailable or out of stock. We guarantee the replacement item will be to equal or greater value than the product originally advertised.
Cancellation of Orders
If you wish to cancel your order please contact Hip Hampers immediately at firstname.lastname@example.org or call 0410 633 699. Once payment for an order has been accepted, refund is at the discretion of Hip Hampers.
Returns & Exchanges
In the unfortunate event that a hamper has been damaged during delivery, please contact us to organize for the hamper to be returned and a replacement arranged.
Liquor Control Act
Under the Liquor Control Act hampers including alcohol may only be purchased by people 18 years and over. For all gifts with alcohol included please ensure that the recipient is also aged over 18 years. A hamper containing alcohol can only be delivered to an adult who is not the purchaser. Upon delivery of any hamper containing alcohol the recipient may be required to provide a valid ID for proof of age and sign for the goods. Hampers containing alcohol can only be delivered from 7:00am to 7:00pm.